Privacy Policy

HIPKNOWS PRIVACY POLICY Last Updated: February 18, 2026 This Privacy Policy explains how HipKnows (“HipKnows,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you access or use our website, applications, and related services (collectively, the “Service”). HipKnows is operated by: Interesting Industries Incorporated (“Company”) Privacy Contact: privacy@interestcorp.com We take privacy seriously.
• We do NOT sell your personal information.
• We do NOT share your personal information with third parties for their own marketing/advertising purposes.
• We use your information only to operate, support, and improve the Service and to promote wellness through the Service. By using the Service, you agree to the practices described in this Privacy Policy. 1. INFORMATION WE COLLECT
A) Information you provide We may collect information you choose to provide, including:
• Account information: email address, username, password, age confirmation, and account settings.
• Profile/preferences: wellness goals, track preferences, reminders, and settings you select.
• Communications: messages sent to support or privacy (including attachments you provide).
• Wallet/credits information: credits purchased, wallet balance, credits used, transaction timestamps, and purchase history.
• Any other information you voluntarily submit through the Service. Important: HipKnows is a wellness platform, not a medical provider. Please do not submit highly sensitive or medically detailed information (e.g., diagnoses, treatment notes, crisis details) unless you intend to and are comfortable doing so.
B) Information we collect automatically When you use the Service, we may automatically collect:
• Usage data: tracks played, time spent, feature interactions, and session activity.
• Device/technical data: device type, operating system, browser type, language, time zone, and identifiers used for security and functionality.
• Log data: IP address, access times, pages/screens viewed, and error logs.
• Approximate location: derived from IP address (not precise geolocation).
• Cookies and similar technologies: used for essential site functions (like login and security) and to understand Service usage.
C) Information from third parties (limited) We may receive limited information from:
• Payment processors: confirmation of payment status and transaction metadata (we generally do not receive or store full payment card numbers).
• Service providers: analytics and infrastructure providers that help us operate and secure the Service. 2. HOW WE USE INFORMATION We use information to:
• Provide and operate the Service (including delivering tracks and maintaining your account).
• Process credit purchases and wallet transactions.
• Provide customer support and respond to inquiries.
• Personalize your experience (e.g., remembering preferences).
• Improve and maintain the Service (debugging, analytics, testing, feature development).
• Protect the security and integrity of the Service (fraud prevention, abuse detection, account security).
• Comply with law and enforce our Terms of Service. 3. HOW WE DISCLOSE INFORMATION We do not sell your personal information. We disclose information only as described below:
A) Service providers (processors) We share information with vetted vendors who help us run the Service, such as:
• Hosting/infrastructure providers
• Payment processors
• Email delivery and customer support tools
• Security and performance monitoring providers
• Analytics providers (configured for product insights, not for third parties’ independent advertising) These providers are authorized to process information only on our instructions and must protect it.
B) Legal and safety disclosures We may disclose information if we believe in good faith that it is necessary to:
• Comply with a legal obligation or valid legal process
• Protect the rights, property, and safety of HipKnows, our users, or others
• Detect, prevent, or address fraud, security, or technical issues
C) Business transfers If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets, information may be transferred as part of that transaction subject to standard protections.
D) Aggregated or de-identified information We may share aggregated or de-identified information that cannot reasonably identify you. 4. COOKIES AND SIMILAR TECHNOLOGIES We use cookies and similar technologies to:
• Keep you signed in and maintain sessions
• Protect the Service and prevent fraud
• Remember preferences
• Understand usage and improve performance Your choices:
• You can control cookies through your browser settings.
• If disabling cookies breaks core features (like login), parts of the Service may not function. 5. MARKETING COMMUNICATIONS We may send non-promotional emails related to your account, wallet transactions, track delivery, security notices, and policy updates. If we offer optional marketing emails, you can opt out anytime using the unsubscribe link or by contacting support@interestcorp.com. Even if you opt out of marketing, we may still send essential service-related messages. 6. DATA RETENTION We retain personal information as long as reasonably necessary to:
• Provide the Service
• Maintain wallet/credits and transaction records
• Comply with legal, tax, accounting, and fraud-prevention requirements
• Resolve disputes and enforce agreements If you request deletion, email support@hipknows.com. We will delete or de-identify information when feasible, but we may retain certain records where required or permitted by law (for example, transaction and compliance records). 7. SECURITY We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. No system can be guaranteed 100% secure, and we cannot guarantee absolute security. 8. CHILDREN’S PRIVACY The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact privacy@interestcorp.com. 9. HIPAA / HEALTH DATA NOTICE HipKnows is a wellness service and is not a “covered entity” or “business associate” under the Health Insurance Portability and Accountability Act (HIPAA). Information you provide to HipKnows is not regulated as protected health information (PHI) under HIPAA. 10. TEXAS PRIVACY RIGHTS (TEXAS DATA PRIVACY AND SECURITY ACT) If you are a Texas resident acting in an individual or household context, you may have rights regarding your personal data, which can include:
• The right to confirm whether we process your personal data and to access it
• The right to correct inaccuracies
• The right to delete personal data
• The right to obtain a portable copy of certain personal data you provided
• The right to opt out of certain processing (for example, targeted advertising, sale of personal data, or certain profiling) HipKnows does not sell personal data and does not share personal data for cross-context behavioral advertising. How to submit a request: Email: privacy@interestcorp.com (please use the email address associated with your HipKnows account) We will take reasonable steps to verify your identity before fulfilling a request. Appeals: If we deny your request, you may appeal by emailing privacy@interestcorp.com with the subject line “Privacy Rights Appeal” and describing your request and our response. Authorized agents / opt-out signals: Where required by law, we will honor valid opt-out preferences submitted through authorized agents or recognized opt-out technologies (for example, certain browser/device signals). If you experience issues, contact privacy@interestcorp.com. 11. OTHER U.S. STATE PRIVACY RIGHTS Depending on where you live, you may have similar rights under other state privacy laws. You can contact privacy@interestcorp.com to request access, deletion, or correction, and we will respond consistent with applicable law. 12. INTERNATIONAL USERS If you use the Service from outside the United States, your information may be processed in the United States or other locations where we or our service providers operate. 13. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. We will update the “Last Updated” date above. If changes are material, we may provide additional notice through the Service or by email. 14. CONTACT US Privacy questions/requests: support@hipknows.com Data deletion requests: support@hipknows.com Support: support@hipknows.com